FAQ

Not even a little. Our kits were made for absolute beginners who’ve never touched flour. Thousands have baked their first perfect loaf on the very first try.

We ship from the USA and deliver all across the United States. Orders are fulfilled through Amazon’s U.S. fulfillment network, so most deliveries arrive within a few days, often faster with Prime. Your exact delivery date is always shown at checkout.

Yes, in a practical, honest way. Our bannetons are made from natural rattan, without chemical coatings or artificial finishes. Linen liners are reusable and washable, and all tools are built to last so you don’t need frequent replacements.

That’s completely normal and you won’t be on your own.

If your first loaf doesn’t turn out as expected, our baking app is there to help. It guides you step by step through the entire baking process, helping you understand timing, fermentation, and what to adjust next time.

Most first loaves fail because of small timing or starter issues, not because of the tools. With the right guidance and a bit of practice, results improve quickly, often by the very next bake.

Baking is a learning process, and the right tools make that process much easier.

It depends on how you plan to bake:

• Round banneton: classic sourdough shape, easier handling, great for beginners.
• Oval banneton: longer loaves, ideal for slicing and sandwich bread.

If you’re unsure, start with round. The shape affects presentation and slicing, not taste.